IORGA, E.-M.; STĂNESCU, D. F.; ILIESCU, D. The relationship between emotional labor and burnout in direct sales representatives – a pilot study. Psihologia Resurselor Umane, [S. l.], v. 10, n. 1, p. 20–38, 2019. Disponível em: https://www.hrp-journal.com/index.php/pru/article/view/218. Acesso em: 16 apr. 2026.