BUZDUCEA, V. Job Crafting’s Impact on the Relationships Between Customer Incivility, Service Performance and Job Satisfaction. Psihologia Resurselor Umane, [S. l.], v. 23, n. 1, 2025. DOI: 10.24837/pru.v23i1.578. Disponível em: https://www.hrp-journal.com/index.php/pru/article/view/578. Acesso em: 30 apr. 2026.