The role of Dark Triad on the link between Emotional Labor and Core Burnout
DOI:
https://doi.org/10.24837/pru.v18i1.461Keywords:
dark triad, core burnoutAbstract
This study investigates whether the Dark Triad personality traits could be potential moderators of the relationship between the emotional labor and core burnout. The nonexperimental, cross-sectional study was based on a sample of 158 participants from different fields of activity. The results show that only narcissism (at medium and high scores) acts weakly as a moderator for the positive relation between emotional labor and burnout and, contrary to our hypothesis, it buffers the negative effects of emotional labor. These results can be explained in terms of Narcissism' conceptualization and are consistent with the newest proposed distinction form the literature between adaptive and maladaptive nature of this trait. Meanwhile the effects of the other moderators are insignificant. The results highlight both the importance of the emotional factor at work and the role of Dark Triad personality factors for core burnout.
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